Free for students, anywhere in the UK

Stay safe online at uni

The scams that target students, how to protect your laptop and your coursework, and what to do if something goes wrong. Free, quick to read, and written by real technicians.

Scams to watch out for

"Your student loan payment is on hold"

What it looks like: An email or text saying your Student Finance payment is suspended until you confirm your bank details through a link.

What to do: Don't click. Log in to your Student Finance account yourself. Forward scam texts to 7726 and emails to report@phishing.gov.uk.

Room or flat that seems too good to be true

What it looks like: A cheap room near campus, a landlord who can't show you round, and a request for a deposit before you've seen it.

What to do: Never pay before viewing. Use your university's accommodation service, and search the photos online to see if they've been copied.

"Easy money" through your bank account

What it looks like: A message on Instagram or Telegram offering cash to let money pass through your account.

What to do: Say no. That's money laundering, and it can close your bank account and affect you for years. Talk to your bank if you've already said yes.

Short video explainers

Coming soon
Is this student finance email real?Three checks before you click anything about your loan.
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Back up your dissertation in 2 minutesThe simple setup that saves your work if your laptop dies.
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Your Instagram's been hacked — what now?The first steps to get it back and lock it down.

Keep your laptop protected all year

ARK Care plans include managed antivirus, updates checked and remote help when something breaks. We support you remotely wherever you study. If the laptop needs repairing, post it to our workshop and we'll courier it back. No long-term commitment, so you can cancel over summer.

How it works from anywhere in the UK

  1. Step 1Ring or bookCall us or book online, wherever you are in the UK.
  2. Step 2We connect remotelyMost problems are fixed over a secure remote session while you watch.
  3. Step 3Send it in if neededIf it needs the workshop, post it to us. We can help book the courier, and we courier it back to you.
How to send your computer in

Send me the free Student safety pack