Free for one-person businesses, anywhere in the UK

Online safety for sole traders

When you are the business, one scam or one dead laptop can stop the work. These are the threats we see hitting tradespeople, freelancers and small shops, and the simple steps that stop them.

Scams to watch out for

"Our bank details have changed"

What it looks like: An email from a supplier, or a fake copy of your own invoice sent to a customer, with new bank details.

What to do: Always ring to confirm new bank details on a number you already have. Put "we never change bank details by email" on your invoices.

"You have a document to review"

What it looks like: An email that takes you to a Microsoft or Google sign-in page to open a shared file or invoice.

What to do: Check the address bar before typing your password. Turn on two-factor sign-in so a stolen password isn't enough on its own.

Google listing and domain renewal calls

What it looks like: A caller says your Google listing will be removed, or an invoice arrives for a website domain you don't recognise.

What to do: Google doesn't cold-call to sell listings. Check your domain renewal only with the company you actually registered it with.

Short video explainers

Coming soon
That invoice has new bank details — stopThe 30-second phone call that stops invoice fraud.
Coming soon
Locking down your business emailTwo-factor sign-in and the settings criminals hope you've missed.
Coming soon
What happens if your laptop dies tomorrow?Making sure the business keeps running.

IT support without the IT department

ARK Care plans give a one-person business managed antivirus, backup, updates checked and a team to call when something goes wrong. We support you remotely anywhere in the UK. If a machine needs the workshop, post it in and we'll courier it back. No long-term commitment.

How it works from anywhere in the UK

  1. Step 1Ring or bookCall us or book online, wherever you are in the UK.
  2. Step 2We connect remotelyMost problems are fixed over a secure remote session while you watch.
  3. Step 3Send it in if neededIf it needs the workshop, post it to us. We can help book the courier, and we courier it back to you.
How to send your computer in

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